The Top Tips on How to Choose a New Electrical Company!Electrical
How to Find the Next Best Electrician Near You
It’s easy to assume that the first few names that pop up on a search for “Electrician Near Me” are the best in the area. After all, they’re at the top of the search results for a reason, right? Unfortunately, that is not always the case.
Companies with poor customer service and subpar business practices can often show up simply because they are near you. Checking a company’s online reviews is a good start, but they don’t always tell the whole story. Below are some red flags that indicate you’ve hired a company that may end up leaving you with an electrical fire!
Safety Should Always Be Important
The last thing you want to see from someone working in your home or business is a lack of electrical safety equipment. Not only can this be dangerous for the technician, but for you, your family, or your employees.
Any technician from a decent electrical company should be able to answer any and all safety questions you have. In fact, those that go above and beyond will generally give you a safety rundown before they start the job.
When a company fails to provide the proper training and safety equipment, it’s a sign of a lack of responsibility, caution, and common-sense business practices. Working with electricity is very dangerous and there are safety regulations and laws to be followed to protect everyone involved. When choosing your next electrician, make sure they come fully equipped and certified.
Don’t Ignore Bad Customer Service
Customer service is perhaps the most important aspect of dealing with any company. A rude technician or sales representative can turn an otherwise painless experience into a low-grade nightmare. Customer service is arguably the easiest thing for a company to get right.
Compared to lighting installation or wiring repair, customer service doesn’t require much expertise. This is why when encountering poor customer service, it should leave you wondering just how good the rest of the company is.
Whether it’s a rude person on the other end of the phone, an abrupt change in the initial quote for the job, or having trouble getting ahold of them it’s easy to tell when you’re encountering a red flag. A poor initial experience when contacting the company to request a quote or make an appointment is usually an omen of more bad service to come.
Rescheduling Can Put Your Home at Risk!
Like customer service, keeping a scheduled appointment is not a hard thing to do. For competent electricians, this should be a no-brainer. Constant rescheduling is a sign that the customer’s time is not valued or that the company is taking on more work than they can handle.
Either way, it is a sign that you’re working with a subpar company. If your experience with them has otherwise been positive, one rescheduled appointment may not be such a big deal. But if they reschedule more than once or they’ve proved to be less-than-satisfactory in other ways, it’s time to find a new electrician.
About JDV Electric
JDV Electric is proud to hire expert, safety-trained technicians who undergo background checks and drug testing. Great customer service comes naturally to the Lansdowne, PA company. When it comes to clear communication, 24-hour electrical services, on-time appointments, and a commitment to doing the job right, JDV Electric is the clear choice for the best “Electrician Near Me.”
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